LEGAL

Privacy Policy

Effective October 14, 2026 · Elegant Touch Cleaning Services LLC, San Diego, California

This policy explains what information Elegant Touch Cleaning Services LLC (“Elegant Touch,” “we,” “us”) collects through eleganttouch-cleaning.com, how we use it, and the choices you have. We keep it short because we collect very little: only what we need to quote, schedule and complete your cleaning.

Information we collect

Information you give us. When you request a quote, call, text or email us, we collect what you choose to share, such as:

• Name, phone number and email address
• Service address or ZIP code
• Details about the property and the service you want (for example, bedrooms and bathrooms, number of rental units, square footage, access notes, pets)

Information collected automatically. Like most websites, our hosting provider records basic technical data when you visit, such as your IP address, browser type, pages viewed and the date and time of your visit. This is used to keep the site secure and working.

Cookies and analytics. We use Google Analytics to understand how visitors use our site, such as which pages are viewed, how long visits last, the type of device and browser, approximate location (city level) and how you found us. Google Analytics uses cookies and similar technologies to collect this information on Google’s behalf. We use these reports only to improve our website. We do not use Google Analytics advertising features, and we do not sell your information. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and opt out with the Google Analytics Opt-out Browser Add-on or by blocking cookies in your browser settings.

How we use your information

• To respond to your request and prepare a quote
• To schedule, confirm and complete your cleaning, including visit reminders
• To send invoices and receipts and to collect payment
• To follow up on service quality and answer your questions
• To meet legal, tax and insurance obligations

Who we share it with

We do not sell or rent your personal information. We share it only with service providers that help us run the business, and only as needed for them to do that work:

• Jobber: our scheduling, quoting and invoicing software. Quote requests from this site go directly into Jobber.
• Jobber Payments: to process card and bank payments on invoices. We do not store full card numbers.
• Peer-to-peer payment apps: if you choose to pay with Zelle, Venmo, Apple Cash or Cash App, that payment and the information you share with it are handled by that app under its own privacy policy.
• Website hosting (Netlify): to serve this website.
• Google Analytics: to measure website traffic, as described above.
• Turno: only if you are a vacation-rental host who already uses it to schedule or pay for turnovers.

We may also disclose information if required by law, or to protect the safety of our clients, our team or the public.

Text messages

If you give us your mobile number, we may text you about quotes, appointments and reminders. Message frequency varies; message and data rates may apply. Reply STOP to opt out at any time or HELP for help. We do not share mobile numbers or text-messaging consent with third parties or affiliates for their marketing purposes.

How long we keep it

We keep client and job records while you are a client and afterward for as long as needed for tax, accounting and insurance purposes. Quote requests that don't become jobs are deleted or anonymized when no longer needed.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you, or to stop contacting you. Email support@eleganttouch-cleaning.com or call (619) 586-8169. We will respond within a reasonable time. Some records may need to be kept to meet legal obligations.

Do Not Track

Some browsers send a “Do Not Track” signal. Our site does not currently respond to these signals. Google Analytics measures visits to our site only; we do not track you across other websites. You can use the opt-out options above instead.

Security

We use reasonable measures to protect your information, including access controls on our business software and encrypted (HTTPS) connections on this site. No method of transmission or storage is completely secure.

Children

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

If we change this policy, we will post the new version on this page and update the effective date above.

Contact us

Elegant Touch Cleaning Services LLC
San Diego, California
support@eleganttouch-cleaning.com · (619) 586-8169